What If I Fail Age Verification?

If the initial check fails, you'll need to submit a clear photo of a government-issued ID (e.g., driver’s license, state ID, military ID, or passport) showing your name, date of birth, and expiration date. The name and birthdate must match your order details. Some IDs, like military IDs, require front and back images. If you can’t upload both at once, email them to [e-mail]. Submissions are deleted automatically, so send both images together.