FAQ
- What is the Hidden Hills Brand Ambassador Program?
- What should I do if my order arrives damaged?
- What’s your return policy?
- How much is the shipping fee?
- My Vape isn't working
- What Happens to My Points if I Cancel an Order?
- Is There a Minimum Number of Points Required to Redeem?
- How Do I Redeem My Points?
- How Much Are My Points Worth?
- How Do I Earn Points?
- How Do I Cancel My Subscription?
- Do I Still Earn Rewards Points With A Subscription?
- Can I Pause My Subscription Temporarily?
- Is There A Commitment Or Minimum Subscription Length?
- Can I Change The Product Or Flavor In My Subscription?
- Can I Choose How Often I Receive My Products?
- How Does The Subscription Work?
- What Payment Methods Are Accepted For Subscriptions?
- Hidden Hills Club Subscription Perks
- What Payment Methods Do You Accept?
- Is There a Limit to How Much I Can Order?
- Can I Order in Bulk or Wholesale?
- Why Was My Order Canceled Or Declined?
- Can I Track My Order Status Online?
- Do You Offer Discreet Packaging?
- I Placed an Order But Didn't Receive A Confirmation - What Should I Do?
- Can I Edit Items in My Order After Its Been Placed?
- Do I Need An Account To Order?
- How Old Do I Need To Be To Order?
- How Can I Place An Order?